The Magistrates' Court Complaints Policy which encompasses the Victims of Crime Assistance Tribunal, sets out a process whereby complaints about court services, staff or facilities are investigated and resolved in a fair and prompt manner.
Complaints against Judicial Officers
Complaints about the conduct or capacity of Victorian judicial officers may be made to the Judicial Commission of Victoria. The Commission is an independent organisation established under the Judicial Commission of Victoria Act 2016 to investigate complaints about judicial officers.
For more information relating to complaints against Judicial Officers you should read the "Feedback and Complaints" page on the Magistrates' Court Website
Phone: (03) 9604 2420
Fax: (03) 9604 2422
Postal address: Judicial Commission of Victoria GPO Box 4305 Melbourne VIC 3001
Complaints against Tribunal staff
Any complaint in relation to Tribunal staff must be in writing and forwarded to the Tribunal’s Principal Registrar at:
Victims of Crime Assistance Tribunal,
233 William Street,
Melbourne, Vic. 3000
GPO Box 882, Melbourne, Vic. 3001
The Tribunal's response to complaints in relation to compliance with the Victims' Charter Principles may be reviewed by the Victims of Crime Commissioner. The Victims of Crime Commissioner can be contacted by mail at: